Find New Ways to Use AI at Work With Our AI Usage Ladder

An image of a white ladder leaning against a grey wall.

AI is rapidly becoming a key feature in our workplaces, but not all of us are using it effectively. Many people think they’re using AI well because they use it often. But then, they get stuck in basic habits and miss more impactful ways to integrate AI into their work. Once you’ve mastered the basics of AI, like asking questions and generating content, a clear model for progression can support your learning and help you find more meaningful ways to use AI at work that actually improve performance.

The AI Usage Ladder is a practical model to help you do just that. It breaks down different ways to use AI on six levels, from basic use through to more advanced, integrated approaches. It highlights the shift from simply asking questions or generating content to using AI to improve thinking, workflows and decision-making – helping you progress toward more meaningful use of AI.

By thinking about where you sit on the ladder right now, you can identify next steps to help you move from AI activity to AI effectiveness and develop more impactful ways to use AI at work.

Who’s It For?

This resource is ideal for:

  • L&D professionals looking to build a structured, scalable approach to developing AI capability across an organisation.
  • Managers who want their teams to adopt more effective and consistent ways of working with AI.
  • Anyone looking to develop their use of AI at work and move beyond the basics.

If you want to develop more impactful ways of using AI at work, this resource will help you get there.

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