How to Manage Performance When Working Remotely
Performance management is the process of making sure that an employee’s outputs and daily activities are meeting the business’s goals in an efficient and effective manner. Mostly, managers prefer to maintain daily interactions and physical face-to-face meetings in order to create a complete overall picture of the employee’s performance.
So how can this work if you are no longer co-located?
Remote working isn’t exactly new. It’s been slowly increasing in popularity over the last decade, and with the recent COVID-19 pandemic, its application has become widespread.
This can put pressure on managers to continue providing effective performance management, while working from home. This highlights just how essential it is for managers to invest in developing their remote managing skills.
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So here are some top tips to help you better manage your remote team in ways that continue to benefit them and your organization.
Tips for Managing Virtual Teams
It is important to set clear, structured goals, KPI and objectives for your employees, in order to help manage their performance. Laying out these objectives can help to create a coherent plan of action, which you can then follow up on. This helps your colleagues to structure their time management and focus on certain tasks.
Communication is absolutely key in situations like this. When working remotely, there is a whole range of digital platforms that can make it super simple for teams to keep in touch. Ensure colleagues are able to see when everyone is available, and also able to offer flexibility when booking conversations. This helps everyone to feel more connected, build trust between coworkers and allow for more open communication.
Following on from above, just as you would in a physically co-located environment, ensuring you have regular virtual meetings and check-ins are vital. Dedicating time for each employee you manage means that you can have regular catch-ups with them and be on top of any work or challenges they may be facing. This is also key for staying updated with each other’s world in general.
It can be really useful to schedule a weekly call over Zoom or Microsoft Teams, just to check-in and get updates from each of your colleagues. You can even grab a coffee beforehand, if you want to replicate those ‘kitchen’ chats you used to have in the office.
Trust is Key
Trust is an absolutely crucial factor in every relationship, working and personal. When it comes to the relationship between managers and their team, having trust ensures that you can manage in a much more open and effective way.
By establishing clear objectives and communicating efficiently, you can continue to build strong relationships and working virtually shouldn’t have a negative impact on that.
3 Top Tips for Managing Relationships
It might seem more difficult to manage your colleagues when they and you are working from home, but it doesn’t need to be.
Trusting your colleagues to work, despite not having sight of them at all times, is a huge part of this. By setting out clear, measurable objectives and keeping up regular communication, trust will build as a result of that, making for much stronger working relationships.
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