Case study: Train the trainer following a failed transition to virtual

When you’re moving to virtual training, snags are inevitable. This happened to a multinational optical retail chain and here’s how the VTT helped them complete their transition to virtual training…

If you go it alone, the move to virtual training isn't easy. Challenges arise out of nowhere and, if you can't overcome them, derail your progress. A multinational optical retail chain got in touch with us they'd been trying to move their training to a virtual approach internally. Unfortunately, they'd had to pause this process, because of a lack of progress and faltering belief.

They got in touch with us because they needed our help to re-engage their trainers and complete the project.

the metrics

24 Participants

2 Experienced Trainers

10 Virtual Sessions

challenge

Train the company trainers on virtual delivery, design and interaction
Fully encourage embedding of virtual training in the trainer group
Energise the trainer group and help them recover from the setback
Help the trainer team realise the benefits to their colleagues and to themselves of embracing virtual training delivery

Solution

Train the Virtual Trainer program
Delivery plan mapped out to achieve a standard of competence, confidence and use of the technology
Masterclasses delivered to cover three main focus areas:
- How to deliver quality training in the virtual environment
- Designing virtual workshops to create interaction and learning transfer
- Using technology seamlessly and effectively whilst delivering virtually

Result

24 trainers were upskilled from face-to-face to virtual practitioners in a timely fashion
New skills were established
Feeling of ownership over ‘going virtual’
In-house workshops rapidly designed and with ongoing delivery
Excellent feedback