Picture this: your company prides itself on being “the best of the best” in face-to-face training.
Then, the pandemic hits.
Everyone needs to work from home. You’ve got no choice but to switch to virtual training design and
delivery. But you can’t let your standards slip.
Sound familiar? When COVID-19 hit, the world changed. Face-to-face trainers and the organizations they worked for faced unprecedented challenges they needed to overcome yesterday.
Discovery Bank, an international financial services company experienced just this scenario. They needed to upskill their highly qualified, in-house learning and development team made up of trainers and instructional designers. Over the years, they’ve worked hard to create a superb face-to-face training experience. But, with the arrival of COVID-19, they had to make the transition to virtual training immediately.
They describe themselves as “particular” and “tough customers”. Ever the discerning client, they reviewed several virtual training companies before deciding to take up The Virtual Training Team’s offer of a demonstration session. They were quickly convinced that we were their perfect partner for this project. So long as we could meet their strict deadlines...
Pre-pandemic, their face-to-face training was practical with lots of group work. So maintaining this in the virtual environment was a must. But that wasn't all. Discovery Bank care about quality, so they were keen to use virtual training to improve their offering and boost learning transfer.