Growth inclusivity

Growing so fast that you need a virtual onboarding process is a good problem to have. The Virtual Training Team was there to help this global tech company build the unbeatable virtual onboarding programme they needed. 

A virtual tech company asked us to help them build a virtual onboarding program. They’d grown in recent years. Up until this point, they were using an expensive in-person onboarding process that involved a two-week stay in one of their US or European hubs. As you’d expect from a global player, remote working was becoming commonplace – so much so that their 3rd largest ‘office’ was remote. So, taking their onboarding training virtual made sense. 

The metrics

20+ trainers

1x travel reduction costs

3 masterclasses

Challenge

• Sustain and further develop an inclusive approach to onboarding. 
• New hires reluctant to spend two+ weeks away from home. 
• Deliver some of the onboarding using virtual and hybrid training methodology. 
• Improve the onboarding experience for new hires globally. 
• Train internal trainers to deliver parts of the onboarding process virtually. 

Solution

• Develop existing onboarding process and transition it into the virtual environment. 
• Run a Train the trainer (TTT) programme for the internal trainers to deliver the virtual onboarding process effectively. 
• Creating more hybrid and virtual sessions with the internal training team as well as: 
  • TTT Delivery Masterclass
  • TTT Platform Masterclass
  • TTT Creating Interaction Masterclass

Result

• 20+ internal trainers benefited from a comprehensive TTT program. 
• The onboarding process became more inclusive due to ease and accesibility of attendance for participants. 
• Globally significant reduction of travel and accommodation costs. 
• The new onboarding process better reflects their working practices and business culture as a whole.