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Transcending cultures: Zimbabwean virtual training experience

A personal development consultant based in Zimbabwe needed to shift training delivery to a virtual environment as COVID-19 was preventing in-person training. 

  • Client:Paxina Kalulu
  • Situation:A personal development consultant in Zimbabwe, with over 25 years F2F training experience, started getting interest from clients to deliver training virtually as a result of the pandemic.
  • Challenge:With no prior experience delivering virtual training, Paxina needed our help to develop her skills ready for her first virtual client.
  • Solution:Paxina attended our Virtual train the trainer programme for facilitators alongside other training professionals.
  • Result:After adopting VTT’s Train the trainer methodologies, Paxina gained the confidence in virtual delivery she was seeking to structure and deliver her own virtual programmes.

As a result of the COVID-19 pandemic, Paxina, a personal development coach of 25 years, found her clients requesting virtual training via Zoom. As a self-confessed ‘technophobe’ she knew that she needed to find a way to develop her skills and transition them into the world of virtual training. She approached The virtual training team (VTT) having explored and been impressed by our YouTube channel and was keen to develop her virtual training skills to take her own programmes online. VTT worked with Paxina to develop her foundational principles of virtual training within our Virtual train the trainer (TTT) programme. This helped her structure her own virtual training and give her the skills to design and deliver interactive and engaging virtual programmes. Throughout the programme, Paxina was provided with a safe space to experiment with new virtual tools and techniques. This resulted in her gaining the confidence to book her first virtual client. After completing the programme, Paxina reported that she was not only pleased with the new skills she had gained, but that she had felt an overwhelming feeling of connectedness throughout the programme. This despite being located remotely – she was also pleased to join our WhatsApp community of trainers for ongoing peer support.   

The Metrics

8 Participants

15 Hours of Delivery

Challenge

  • No experience delivering training virtually previously 
  • Little knowledge of their chosen platform Zoom 
  • Based remotely in Zimbabwe  

Solution

We recommended that Paxina attend our TTT programme, specifically designed to support experienced in-person trainers transition their skills into virtual training. We did this through 15 hours of live virtual masterclasses: Virtual delivery, Virtual design, Creating interactions and 2 x practical sessions to help Paxina to deliver incredible live and interactive virtual training experiences.   

Result

  • VTT virtual training values have helped to re-structure Paxina’s own training 
  • The TTT was delivered virtually, so being based in Zimbabwe was never an obstacle   
  • Learnt more about Zoom functionality to create engagement and interaction  
  • Went from technophobe to confidently able to design and deliver training virtually  
  • The confidence to book her first virtual training with her clients 

Feedback 

  • Despite being remote, she felt an overwhelming feeling of connectedness throughout the programme 
  • Paxina loved our VTT principles and is implementing them across both her virtual and in-person delivery  

I would definitely return because I had a very good experience with VTT and what I have learned is now being implemented within my own work. Friendly, comfortable and excellent.

Paxina Kalulu