tvtt

Advanced listening skills

Develop your listening skills to higher levels to help build relationships.

HIGHLIGHTS

  • A 100-minute learning journey
  • Live and interactive
  • Available on multiple platforms
  • Ideal for 4-12 participants
  • PDF playbook included
  • Evidence-based training for stellar learning outcomes

We give out a lot of information when we speak, way more than we think. Learning how to listen to all this information can give us an advantage in any of our working relationships.

This session has lots of practical elements. Drawing on skills used in relationship therapy to hostage negotiation, we will cover:

  • How to switch on our listening mode
  • Finding out people’s drivers and needs
  • Questions to ask to get the most information
  • How to use this information to improve our decision-making and influencing skills

Download Our Workshop List Now

“I found that Tom had a very good understanding of human nature, and how the mind works especially in the work environment. Realistic ideas were offered which was very refreshing.”
Phyllida Hallidie - Personal Assistant to ELIXIR Director

Case Studies

case-study

Complex global train the trainer in sales

VTT undertakes its most global TTT project to date! This case study describes a hugely complex and challenging programme of TTT with additional ...

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