Prepare for and successfully conclude your challenging conversations.
Challenging conversations are inevitable.
No matter how confident or assertive you are, these conversations can be tricky. Frankly, many people (understandably) want to avoid them altogether!
However, if you want to succeed in work and life, you need to master the challenges contentious conversations bring. This workshop will give you the tools you need to succeed.
It covers how to:
“I found that Tom had a very good understanding of human nature, and how the mind works especially in the work environment. Realistic ideas were offered which was very refreshing.”
Phyllida Hallidie - Personal Assistant to ELIXIR Director
A proactive move by a public body which wanted to keep up to date with changes in the workplace and the requirements of modern workers in relation to ...