When it comes to winning with our customers, we need to be intentional with creating positive, feel-good experiences for them.
Emotion is the key to ensuring our customers remain loyal. This workshop is perfect for helping to ensure that you connect with your customers as humans.
This workshop helps you to:
“I found that Tom had a very good understanding of human nature, and how the mind works especially in the work environment. Realistic ideas were offered which was very refreshing.”
Phyllida Hallidie - Personal Assistant to ELIXIR Director