The start and the end of customer interactions are like the bookends, they hold the conversation together.
“People judge their experience entirely on how it was during its peak and how it ends.”
This workshop contains some of the secret sauce that will ensure you provide every customer with a “Winning Exit.”
This workshop helps you to:
“Great delivery, practical tips and enough time to discuss them and think about how to use them.”
Heidi Burrows - Regulatory Director at AB Vista