Make life easy for your customers via the conversations you have.
If you want your customers to stay with you for life, then you need to make every interaction feel easy. What is it that drives customer loyalty in the current customer service landscape? The answer: easy conversations! This workshop will help to reduce the effort that your customers have to make when interacting with you.
You’ll learn how to:
“The content was really relevant and tailored to our individual needs. There was a lot of space for interaction and helpful sharing.”
Joana Faustino - CPsychol | Senior Work Psychologist at RSSB
Designing a global vision and values roll-out programme for a developing engineering consultancy - for all managers, in order to develop a consistent ...