Advanced listening skills
Communication is a two-part process and only when we sharpen our listening skills and adopt a receptive mindset can we truly understand the information we receive.
Who will benefit?
Customer facing team members
who want to be able to enhance their interactions with clients.
who want to improve communication and lay down the principles of good listening throughout their team.
who want to ensure they are getting the most out of their interactions with clients and colleagues.
Want to learn more?
Want to learn more about our workshop content and success stories? Why not book an appointment with us today and find out more?
Building trusting relationships at work is critical to engagement, productivity and overall health and satisfaction.
Collaboration has always been considered a vital skill in the workplace, and with the evolution of remote and hybrid working it’s has become even more important.
Differences of opinion, big or small, can eventually lead to conflict. This is a natural element of any social or organisational context and isn’t necessarily a bad thing.