Building trusting relationships

Building trusting relationships at work is critical to engagement, productivity and overall health and satisfaction. In this workshop, participants will consider the different types of trust that are required in a variety of working relationships and how to build these more effectively.

Max 14 participants
100 mins


On your business

  • Better client relations – developing the skills to build trusting relationships, employees to form stronger, more trust-focused connections with clients, and thus increase overall client satisfaction. 
  • Greater company wellbeing – a company with a culture focused on the basis of trusting relationships fosters a greater sense of wellbeing throughout. 
  • A healthier working environment – a sense of trust on between levels- from managers, employees and new graduates- facilitates a safer and more productive working environment in which employees feel they have someone to turn to when faced with challenges. 

As a result of this workshop participants will

  • Be clear on the benefits of building trusting workplace relationships and the potential costs of that trust breaking down. 
  • Understand the power of presence when making a good first impression and building trust. 
  • Recognise The Trust Equation as a useful tool for identifying how trust may break down and what actions can be taken to rebuild it. 
  • Identify relationships where the type and/or level of trust may need to be adjusted and practice applying their learning to build trusting relationships in existing working situations. 

Learning Activities

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Online resources

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Action plan

Want to know more?

Sometimes trust can develop over time, but other times we need to establish a high level of trust more quickly, and focus on consciously building trusting relationships. In these circumstances, having the skills and knowledge to navigate these crucial relationships confidently is essential. 
In this virtual workshop, participants will consider the different types of trust that are required in a variety of working relationships. They will focus on how to build these more effectively, examine the impact of presence on making a good first impression and how to begin building trust right from the start of a relationship

Participants will also have the opportunity to apply this knowledge to their real-world experiences and identify steps they can take to improve trust within existing working relationships.  

Whether looking to form more trusting relationships with team members, managers, direct reports or customers, participants will leave armed with the skills and tools to begin building! 

Who will benefit?

Female business development manager smiles

Customer facing team members

Any employees who work closely with customers, clients and others. 

Manager with a big smile wearing an open shirt and jacket

Managers and team leaders

People who supervise small to medium sized teams and would like to refresh their knowledge around establishing trusting relationships.

New joiners

Anyone integrating into a new team and wishing to establish good connections from the start.

Want to learn more?

Want to learn more about our workshop content and success stories? Why not book an appointment with us today and find out more?

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