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Building Trusting Relationships

Trust underpins strong working relationships and has a measurable impact on wellbeing, engagement and performance. This workshop explores how trust is formed, the different types of trust at play in professional relationships, and practical ways to strengthen credibility, reliability and connection at work

Max 12 participants
100 mins
£1,100 +VAT
Price is based on virtual delivery - alternative durations and/or in-person delivery are also available.

Impact on

Your Organisation

  • Better client relations – employees are able to form stronger, more trust-focused connections with clients, and thus increase overall client satisfaction.
  • Greater company wellbeing – a company with a culture focused on the basis of trusting relationships fosters a greater sense of wellbeing throughout.
  • A healthier working environment – a sense of trust on all levels facilitates a safer and more productive working environment where employees feel they have someone to turn to when faced with challenges.

Workshop Participants

  • Describe the different types of trust and how they show up in workplace relationships
  • Apply a model to assess and strengthen their credibility, reliability and intimacy while reducing self-orientation
  • Recognise early signs of “trust wobbles” and identify practical steps to repair them
  • Create a focused action plan to build stronger, high-trust relationships with key stakeholders

Get in touch to book this workshop

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More Information

Trust is the foundation of effective working relationships. After all, strong trust results in improved collaboration, open communication and increased performance As well as this, research consistently shows that high-trust environments are linked to greater engagement, wellbeing and productivity, making trust a critical capability for individuals and teams alike.

Yet trust is rarely built by accident. First impressions, reliability, credibility and everyday behaviours all influence how others judge us. And this often happens before they fully evaluate our message! Small “trust wobbles” can damage confidence in relationships, and without awareness, it can be difficult to understand why a relationship feels strained or transactional rather than strong and collaborative.

This workshop explores how trust is formed, maintained and repaired. Participants will examine the impact of first impressions, explore different types of trust in professional relationships and apply a model to analyse the trust in their own working relationships. They will also learn how to identify signs that trust may be wobbling and consider practical steps to rebuild and strengthen it.

Participants will leave with greater clarity about how their behaviours shape trust and a set of practical actions to improve key relationships. They will gain tools to build credibility, increase reliability and deepen connection – creating stronger, more resilient professional partnerships.

Who will benefit?

Graduates & Early Careers

Individual Contributor smiles

Individual Contributors

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Customer Facing Professionals

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