Impact on
Your Organisation
- Accelerate organisational growth – by equipping people to handle challenging conversations effectively, turning avoided issues into learning moments that drive development, accountability, and continuous improvement.
- Unlock greater creativity – by reducing fear around difficult conversations, enabling diverse perspectives to be shared openly and debated constructively, leading to more innovative ideas and decisions.
- Foster a healthier, less volatile workplace – by building respectful approaches to initiating and responding to challenging conversations, strengthening relationships, trust, and collaboration across teams.
Workshop Participants
- Understand the need for challenging conversations and the associated benefits – ultimately promoting a culture of growth, development and opportunity for all parties concerned.
- Be able to structure their challenging conversations so that they can establish a positive outcome.
- Recognise and understand the range of emotions they may experience and encounter during any future difficult discussions.
- Be able to manage emotions in order to establish positive outcomes, and ensure the psychological safety, wellbeing and emotional resilience of concerned parties.
Get in touch to book this workshop
More Information
Having a challenging conversation can be overwhelming and time-consuming, but when done well, difficult conversations can deliver growth and development opportunities, in turn driving both innovation and productivity. However, with many finding the prospect of having these conversations daunting, perhaps even avoiding them all together, any potential benefits are all too often cut dead at the source.
The good news is that this workshop will help participants when encountering those tough communications. Participants will consider their own personal contexts and the conversations they need to have in their roles, exploring the factors that make these conversations challenging for them personally and how to overcome them.
They’ll discover what the science tells us about challenging conversations, and their own responses to them, alongside flipping the narrative and examining the benefits and opportunities that engaging in such challenge can yield.
In addition to this, participants will learn a model to help steer them towards a positive outcome for all parties. They will explore the psychology behind the emotional reactions they might encounter during a challenging conversation, and receive tips for establishing and maintaining a healthy dialogue with those around them – be they colleagues, clients, or customers.
Who will benefit?
Individual Contributors
New Managers
Experienced Managers
Related Workshops
Strategic Thinking
AI for Managers
This workshop explores how AI for managers can support the real work of management, helping people to think more clearly, communicate more effectively, and reduce friction – without losing the human judgement at the heart of good leadership.
Emotional Intelligence
This workshop will help leaders recognise their emotional triggers, regulate their reactions under pressure and handle real-world leadership moments with greater confidence and impact.