Impact on
Your Organisation
- More valuable solutions – Employees connect their expertise with stakeholder priorities, helping the organisation offer recommendations that address real needs and demonstrate clear, relevant value.
- Stronger stakeholder confidence – Clear, well-structured recommendations make the thinking, benefits and consequences easier to understand, increasing confidence in both the proposal and the person presenting it.
- Greater commitment to action – Employees recognise the causes of resistance and indecision, then respond in ways that help stakeholders reach informed decisions and move forward.
Workshop Participants
- Identify how their expertise and perspective add value, and learn how to communicate that clearly when developing and discussing solutions with internal or external stakeholders.
- Discover a model for connecting a stakeholder’s situation and problem with its implications, then showing how the proposed solution creates value.
- Recognise why stakeholders may resist or delay a recommendation and stay curious enough to explore the concern before deciding how to respond.
- Apply practical techniques to simplify choices, manage further exploration and reduce perceived risk, helping stakeholders feel more confident about committing to action.
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More Information
Good recommendations do more than present an answer. They show that the professional understands the situation, has identified what matters and can explain why a proposed way forward deserves attention.
However, stakeholders may resist even well-founded advice. They may question its value, struggle to understand the rationale or worry about cost, risk, timing or competing priorities. If the recommendation is poorly framed or the conversation ends without a clear request, useful insight can fail to lead to action.
Making Recommendations helps participants recognise and communicate the value in their thinking. They discover a model that helps move from the stakeholder’s situation and problem through the implications to the benefits of a proposed solution. This keeps the conversation connected to genuine needs and makes the reasoning behind the recommendation easier to follow.
Participants also explore how to ask directly for commitment and handle hesitation without becoming overly forceful or withdrawing too quickly. They consider common blockers to action and explore practical ideas for diagnosing indecision, simplifying choices, guiding further exploration and reducing perceived risk. They leave better prepared to present recommendations that are relevant, credible and easier for stakeholders to act on.
Who will benefit?
Customer Facing Professionals
L&D Professionals
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